Advisory & Analyst Relations Principal
Teknik, data och digitalt · Produkt och design · Verksamhetsanalys · Programledning · Projektledning
I korthet
As the General Manager – Operations (GCC Advisory & Consulting Lead), you will shape and execute strategic advisory and consulting engagements for Global Capability Centers in Hyderabad. This leadership position drives end-to-end solution delivery, transformation, and operational excellence, empowering global enterprises through digital innovation.
Ansvarsområden
- Lead and manage strategic advisory, assessment, and consulting engagements focused on GCC setup, transformation, and operational optimization.
- Define and implement operating models, governance frameworks, and transformation roadmaps tailored to client needs.
- Oversee end-to-end solution development, delivery governance, and transition planning to ensure seamless program execution.
- Collaborate closely with client leadership to establish and track performance metrics, ensuring tangible value realization and continuous improvement.
- Integrate and align solutions across technology, digital platforms, and shared services domains to drive holistic business outcomes.
- Spearhead business development initiatives, including pursuits, proposals, and client advisory sessions, to expand HCLTech’s footprint in GCC consulting.
- Build, mentor, and guide high-performing consulting and delivery teams, fostering a culture of excellence and innovation.
- Proactively identify, assess, and mitigate risks and issues (including escalations) to ensure successful delivery of programs and client satisfaction.
Krav
- 14–20 years of robust experience in GCC strategy, setup, transformation consulting, or related domains.
- Deep expertise in GCC maturity models, governance structures, and operating model design.
- Proven track record across IT, Digital, Shared Services, or Engineering GCCs.
- Demonstrated proficiency in transition management, delivery governance, and capability building.
- Exceptional client management, stakeholder engagement, and presentation skills.
- Bachelor’s or Master’s degree in Business, Technology, or a related field.
- Preferred certifications: PMP, TOGAF, or equivalent consulting credentials.
Önskade kvalifikationer
- Experience with global clients and multi-location delivery models.
- Strong analytical, problem-solving, and change management abilities.
- Exposure to emerging digital technologies and innovation frameworks.
- Ability to work in a fast-paced, dynamic, and multicultural environment.
Förmåner
- Supercharge your potential, career, and spark at HCLTech.
- Work at a place that puts its people first.
- Global technology company with over 223,000 people across 60 countries.
- Delivering industry-leading capabilities centered around digital, engineering, cloud, and AI.
- Work with clients across all major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
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