The Job

Advisory & Analyst Relations Principal

Technology, Data & Digital · Product & Design · Business Analysis · Program Management · Project Management

Join for updates

In short

As the General Manager – Operations (GCC Advisory & Consulting Lead), you will shape and execute strategic advisory and consulting engagements for Global Capability Centers in Hyderabad. This leadership position drives end-to-end solution delivery, transformation, and operational excellence, empowering global enterprises through digital innovation.

Responsibilities

  • Lead and manage strategic advisory, assessment, and consulting engagements focused on GCC setup, transformation, and operational optimization.
  • Define and implement operating models, governance frameworks, and transformation roadmaps tailored to client needs.
  • Oversee end-to-end solution development, delivery governance, and transition planning to ensure seamless program execution.
  • Collaborate closely with client leadership to establish and track performance metrics, ensuring tangible value realization and continuous improvement.
  • Integrate and align solutions across technology, digital platforms, and shared services domains to drive holistic business outcomes.
  • Spearhead business development initiatives, including pursuits, proposals, and client advisory sessions, to expand HCLTech’s footprint in GCC consulting.
  • Build, mentor, and guide high-performing consulting and delivery teams, fostering a culture of excellence and innovation.
  • Proactively identify, assess, and mitigate risks and issues (including escalations) to ensure successful delivery of programs and client satisfaction.

Requirements

  • 14–20 years of robust experience in GCC strategy, setup, transformation consulting, or related domains.
  • Deep expertise in GCC maturity models, governance structures, and operating model design.
  • Proven track record across IT, Digital, Shared Services, or Engineering GCCs.
  • Demonstrated proficiency in transition management, delivery governance, and capability building.
  • Exceptional client management, stakeholder engagement, and presentation skills.
  • Bachelor’s or Master’s degree in Business, Technology, or a related field.
  • Preferred certifications: PMP, TOGAF, or equivalent consulting credentials.

Desired Qualifications

  • Experience with global clients and multi-location delivery models.
  • Strong analytical, problem-solving, and change management abilities.
  • Exposure to emerging digital technologies and innovation frameworks.
  • Ability to work in a fast-paced, dynamic, and multicultural environment.

Benefits

  • Supercharge your potential, career, and spark at HCLTech.
  • Work at a place that puts its people first.
  • Global technology company with over 223,000 people across 60 countries.
  • Delivering industry-leading capabilities centered around digital, engineering, cloud, and AI.
  • Work with clients across all major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
#Advisory#Consulting#GCC#Transformation#Operations#Hyderabad
HCLTech Logo

Company

HCLTech

Job Posted

4 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Executive

Locations

Hyderabad, India

Qualification

Bachelor, Master

Applicants

Be an early applicant