Administrator - Linux, Red Hat Cluster, Red Hat Satellite
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Systemteknik · IT-support
I korthet
Seeking a Linux Administrator specializing in Red Hat Satellite and Red Hat Cluster to join the Support & Operations team in Bengaluru. The role involves providing technical support, conducting root cause analysis, and ensuring high availability of systems to enhance customer satisfaction and operational efficiency.
Ansvarsområden
- Manage and troubleshoot Linux systems and Red Hat Satellite environments to ensure high availability and performance.
- Conduct root cause analysis for escalated tickets using Linux command-line tools and logs.
- Develop and maintain a knowledge base for common issues and solutions.
- Resolve support tickets within SLAs using Red Hat Cluster for high-availability configurations.
- Enhance customer experience through first call resolution initiatives.
Krav
- Proficient in Linux system administration with a strong understanding of Red Hat Satellite and Red Hat Cluster technologies.
- Solid troubleshooting skills with the ability to analyze complex technical issues and implement effective solutions.
- Familiarity with quality standards, regulatory requirements, and company policies related to IT support and operations.
Önskade kvalifikationer
- Optional but valuable certifications: Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE).
Förmåner
- Supercharge your potential.
- Find your career.
- Find your spark.
- A place that knows that helping its customers stay on top starts by putting its people first.
#Linux#Red Hat Satellite#Red Hat Cluster