The Job

Administrator - Linux, Red Hat Cluster, Red Hat Satellite

Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering · IT Support

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In short

Seeking a Linux Administrator specializing in Red Hat Satellite and Red Hat Cluster to join the Support & Operations team in Bengaluru. The role involves providing technical support, conducting root cause analysis, and ensuring high availability of systems to enhance customer satisfaction and operational efficiency.

Responsibilities

  • Manage and troubleshoot Linux systems and Red Hat Satellite environments to ensure high availability and performance.
  • Conduct root cause analysis for escalated tickets using Linux command-line tools and logs.
  • Develop and maintain a knowledge base for common issues and solutions.
  • Resolve support tickets within SLAs using Red Hat Cluster for high-availability configurations.
  • Enhance customer experience through first call resolution initiatives.

Requirements

  • Proficient in Linux system administration with a strong understanding of Red Hat Satellite and Red Hat Cluster technologies.
  • Solid troubleshooting skills with the ability to analyze complex technical issues and implement effective solutions.
  • Familiarity with quality standards, regulatory requirements, and company policies related to IT support and operations.

Desired Qualifications

  • Optional but valuable certifications: Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE).

Benefits

  • Supercharge your potential.
  • Find your career.
  • Find your spark.
  • A place that knows that helping its customers stay on top starts by putting its people first.
#Linux#Red Hat Satellite#Red Hat Cluster
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Company

HCLTech

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Bengaluru, India

Applicants

Be an early applicant