The Job

Account Manager - Amazon Shipping, IN Amazon Shipping

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Kundansvar · Säljverksamhet

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I korthet

Amazon Shipping India is seeking a motivated Account Manager to manage a portfolio of SMB shippers, focusing on driving shipment volume, improving shipper health, and ensuring excellent post-onboarding experiences. The role involves building strong relationships, tracking key metrics, and collaborating with internal teams to enhance logistics solutions for small businesses.

Ansvarsområden

  • Manage and own a portfolio of SMB shippers, focusing on volume growth, revenue, and retention.
  • Build and maintain strong relationships with shippers through regular communication and proactive problem-solving.
  • Monitor shipment volumes, RPP, VGM, and activation rates to identify and intervene with at-risk shippers.
  • Coordinate with Pre-Sales Associates for a smooth onboarding of new shippers.
  • Support shippers in adopting 3P/1P API integrations and new product launches.
  • Collaborate with Marketing, Product, Program, Pricing, and Operations teams to relay shipper needs and improve the overall experience.

Krav

  • Bachelor's degree
  • 2+ years of sales experience
  • Experience with analytical tools and ability to analyze metrics and reporting
  • Strong customer service, communication, and interpersonal skills

Önskade kvalifikationer

  • Experience in logistics
  • Experience in the courier industry
#Sales#Advertising#Account Management#Amazon Shipping#Small & Medium Business (SMB)#e-commerce#logistics
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Företag

Amazon

Publicerade jobb

för 2 dagar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Bengaluru, India

Kvalifikation

Kandidatexamen

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