Account Manager - Amazon Shipping, IN Amazon Shipping
Logistics, Sales & Operations · Sales & Business Development · Account Management · Sales Operations
In short
Amazon Shipping India is seeking a motivated Account Manager to manage a portfolio of SMB shippers, focusing on driving shipment volume, improving shipper health, and ensuring excellent post-onboarding experiences. The role involves building strong relationships, tracking key metrics, and collaborating with internal teams to enhance logistics solutions for small businesses.
Responsibilities
- Manage and own a portfolio of SMB shippers, focusing on volume growth, revenue, and retention.
- Build and maintain strong relationships with shippers through regular communication and proactive problem-solving.
- Monitor shipment volumes, RPP, VGM, and activation rates to identify and intervene with at-risk shippers.
- Coordinate with Pre-Sales Associates for a smooth onboarding of new shippers.
- Support shippers in adopting 3P/1P API integrations and new product launches.
- Collaborate with Marketing, Product, Program, Pricing, and Operations teams to relay shipper needs and improve the overall experience.
Requirements
- Bachelor's degree
- 2+ years of sales experience
- Experience with analytical tools and ability to analyze metrics and reporting
- Strong customer service, communication, and interpersonal skills
Desired Qualifications
- Experience in logistics
- Experience in the courier industry
#Sales#Advertising#Account Management#Amazon Shipping#Small & Medium Business (SMB)#e-commerce#logistics
Company
Amazon
Job Posted
2 days ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Bengaluru, India
Qualification
Bachelor
Applicants
Be an early applicant