The Job

Transportation Specialist I, ROC

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

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In short

Amazon ROC is seeking a Transportation Specialist I in Hyderabad, India, to manage transportation execution, resolve exceptions, and support inbound/outbound operations. This role offers significant learning and career advancement opportunities within Amazon's global supply chain network.

Responsibilities

  • Facilitate information flow between carriers, hubs, warehouses, and internal teams.
  • Resolve potential issues impacting customer experience and business continuity for inbound and outbound operations.
  • Manage tasks such as appointment bookings, reschedules, in-transit disruptions, load scheduling, and cancellations.
  • Coordinate with external transportation organizations and manage equipment availability and maintenance.
  • Research and query internal tools to provide timely issue resolution.
  • Communicate effectively with external customers (carriers, vendors, shippers, drivers) and internal stakeholders.
  • Maintain high standards of quality and productivity.
  • Systemically escalate problems and follow through to closure.
  • Work with Amazon Internal tools, MS Outlook, Word, and Excel.
  • Understand business impact and make data-driven decisions.
  • Work within various time constraints and support rotational shifts (24/7/365) for NA and EU regions.

Requirements

  • Bachelor's degree in a quantitative/technical field such as computer science, engineering, or statistics.
  • Experience with Excel.
  • Experience with SQL.
  • 0-5 years of experience in customer support or operations support.
  • Freshers with no experience must have strong English communication skills (verbal, written, or assisted).

Desired Qualifications

  • Knowledge of Excel.

Benefits

  • Best learning opportunities in transportation execution, supply chain, and operations management.
  • Opportunities to start/restart/advance your career and progress to leadership roles at Amazon.
  • Support for rotational shifts with reasonable accommodations for employees with special circumstances.
  • Inclusive culture that empowers Amazonians.
  • Workplace accommodations available for individuals with disabilities.
#transportation#supply chain#operations management#customer support#logistics
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Company

Amazon

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Associate

Locations

Hyderabad, India

Qualification

Bachelor

Applicants

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