Transportation Representative NOC IB, ROW IB
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
Amazon.in's ROW IB team is seeking a motivated Transportation Representative to manage daily operational activities and freight planning. This role involves appointment planning, information flow, and decision-making to ensure a smooth inbound experience for sellers and vendors.
Responsibilities
- Manage daily operational activities centrally across fulfillment centers.
- Execute freight planning for all carriers, sellers, and vendors.
- Participate in operational excellence, system support, and process design.
- Support carriers, associates, and management.
- Plan and execute appointment scheduling accurately and in a timely manner.
- Facilitate the flow of information among stakeholders.
- Identify blockers and provide resolutions.
- Communicate effectively in a clear and professional manner.
- Provide prompt and efficient service to Amazon customers and delivery partners.
- Manage sensitive cases by reporting up the escalation matrix.
- Demonstrate excellent time-management skills.
- Maintain or exceed targeted performance metrics.
- Seek solutions through logical reasoning and identify trends for process improvements.
Requirements
- Graduation from a recognized university.
- 1 year of work experience.
- Strong analytical skills.
- Attention to detail.
- Effective communication abilities.
- Excellent written and verbal communication skills in English.
- Ability to communicate correctly and understand issues.
- Ability to concentrate and follow up on issues without distraction to resolution.
- Ability to work successfully in a team environment as well as independently.
- Familiarity with Windows, Microsoft Outlook, Microsoft Word, and internet browser.
- Excellent typing skills.
- Demonstrates an ability to successfully navigate websites.
Desired Qualifications
- Logistics background and experience in a similar role.
- Proficient in MS Office.
- Deep diving skills.
Benefits
- Work in an innovative team.
- Opportunity to build a world-class service with Amazon.in's customer-centric focus.
#Transportation#Logistics#Operations#Supply Chain#Scheduling