Transportation Representative, GSF MENA_ANow
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
As a Transportation Representative in Amazon's Network Operation Center (NOC), you will facilitate freight movement, resolve transportation exceptions, and ensure timely pick-ups and deliveries. This role involves communication with internal and external stakeholders, data analysis, and proposing process improvements within a 24/7 operating environment.
Responsibilities
- Facilitate information flow between stakeholders (Carriers, Vendors, FCs, Hubs).
- Resolve issues impacting customer experience and business continuity.
- Research and query internal tools to provide timely issue resolution.
- Analyze network data, notice trends, and drive customer experience.
- Communicate findings and variances in a review forum.
- Ideate and drive process improvements.
- Provide real-time customer experience in a 24/7 operating environment.
Requirements
- Bachelor's degree.
- Basic understanding of Logistics.
- Clear written and oral communication skills.
- Ability to systematically escalate problems and follow through on resolutions.
- Ability to analyze data and notice trends.
- Knowledge of SQL.
Desired Qualifications
- PhD (preferred).
Benefits
- Opportunity to work in a 24/7 operating environment.
- Contribute to the smooth functioning of Amazon's transportation network.
- Direct impact on Amazon's ability to serve customers on time.
#Transportation#Supply Chain#Logistics#Operations#NOC