Transportation Representative, AmazonNowCO, RoW APEX
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
Amazon is seeking a Transportation Representative for its Network Operation Center (NOC) to manage freight transportation, resolve exceptions, and ensure timely deliveries across its global supply chain. The role involves communication with internal and external stakeholders, data analysis, and process improvement initiatives.
Responsibilities
- Facilitate flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolve issues impacting customer experience and business continuity.
- Address potential issues occurring during the lifecycle of pick-up to delivery (Inbound Operations) or freight leaving FC to customer premises (Outbound Operations).
- Provide timely resolution to issues by researching internal tools and making real-time decisions.
- Ideate and drive process improvements.
- Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
- Systematically escalate problems or variance in information and data to relevant owners and teams, and follow through on resolutions.
- Create a narrative outlining weekly findings and variances to goals, and present these findings in a review forum.
Requirements
- Bachelor's degree
- 12-24 months of work experience
- Good communication skills (verbal and written)
- Proficiency in Excel (pivot tables, vlookups)
- Demonstrated ability to work in a team in a very dynamic environment
- Basic understanding of Logistics
Desired Qualifications
- Graduate with Bachelor's degree
- Good logical skills
Benefits
- Inclusive culture empowers Amazonians to deliver the best results for customers.
#Transportation Management#Supply Chain