Trainee - German Speaker - Gdańsk

Finance, Banking & Legal · Banking & Investments · Financial Analysis · Business Analysis

In short

Arla Global Shared Services in Gdańsk is seeking a Trainee to support Order to Cash and Customer Operations processes. This role is ideal for individuals at the start of their careers, offering hands-on experience in finance and customer service within an international organization. The position requires advanced English and German language skills and involves a hybrid work model.

Responsibilities

Support daily Customer Operations and Order to Cash activities.
Ensure smooth order processing, excellent customer service, and efficient cash collection.
Process customer orders and maintain order flow in internal systems.
Handle customer inquiries via phone and email regarding orders, deliveries, product availability, and invoicing.
Register, monitor, and help resolve customer disputes and queries.
Support collection activities by following up on outstanding receivables.
Assist with invoicing activities, including issuing invoices, credit notes, and debit notes.

Requirements

Ongoing or completed Bachelor's or Master's degree in Finance, Accounting, Economics, Business Administration, Linguistics or a related field.
Advanced English and German language skills (minimum B2 level).
Strong communication skills and confidence in interacting with customers and stakeholders.
Interest in finance, customer service, and business processes within an international organization.

Desired Qualifications

Basic knowledge of Microsoft Excel would be an advantage.

Benefits

Work in an international environment with teams across different countries.
Scandinavian working style – flat structure, informal atmosphere & no formal dress code.
Flexible working hours with a hybrid work model.
Additional annual leave of up to 4 extra days.
Private medical care (LUX MED) and life insurance (Unum).
Cafeteria benefits system (gym card, vouchers, travel points, cinema tickets).
Employee Assistance Program (psychological, legal and financial support).
Wellbeing initiatives, including sports activities and communities.
Structured onboarding and access to expert-led trainings.
Co-financing of education and certifications.
Employee referral bonus program.
Brand-new modern office full of greenery and plants.
On-site parking.
Spacious canteen with fresh breakfasts and lunches available daily.
Salary range and benefits discussed before the first interview.

Skills

Microsoft Excel

#Order to Cash#Customer Operations#Global Shared Services#Finance#Business Development

About Arla

We are more than 23,000 colleagues across 39 countries and 7,624 dairy farmer-owners in Denmark, Sweden, United Kingdom, Germany, Belgium, Luxembourg, and the Netherlands. We aim to create the future of dairy, to bring healthy and sustainable dairy products to people across the world, and to lead the transition towards sustainable dairy farming and production. We work continuously on the farms, at the dairies, and in our administration to reduce our carbon footprint and environmental impact. We are committed to champion good food habits and inspire a healthy life. We collaborate with NGOs and…

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