Technical Lead
Technology, Data & Digital · Software & Web Development · Software Engineering · Technical Support
In short
We are seeking a Technical Lead to provide Tier 2 technical support for ECAD tools like Cadence Allegro and Valor across global regions. This role involves collaborating with Cadence and Siemens to develop solutions and address tool-related issues, while also managing and updating tickets raised by engineering teams worldwide.
Responsibilities
- Provide Tier 2 technical support for ECAD (Cadence Allegro) and Valor tool uses across GEOs.
- Work with Cadence and Siemens in creating solutions and preempting tool-related issues.
- Address tickets raised by engineering teams globally via customer tools, email, and messengers, and track/update them.
- Provide summary/dashboard and proposals for reducing defects.
Requirements
- Hands-on experience working in Cadence ECAD tools.
- Experience working in Linux and Windows environments.
- Good English communication.
#ECAD#CAD#Technical Support#Linux#Windows#Cadence#Siemens