Support Engineer
Technology, Data & Digital · Software & Web Development · Software Engineering · QA & Testing
In short
Qualcomm is looking for a Support Engineer to join their Emulation Team in San Diego. This role involves daily support of custom hardware/server configurations, troubleshooting issues, and component replacement. The ideal candidate will be familiar with common PC components and basic schematics, and able to assist in hardware debug activities.
Responsibilities
- Daily support of custom hardware/server configuration.
- Interfacing with the larger SVE team to triage and resolve issues.
- Removal and replacement of specific hardware components.
- Working from a ticket queue.
Requirements
- Bachelor's degree and 1+ year of Support Engineering or related work experience.
- Associate's degree and 2+ years of Support Engineering or related work experience.
- High School Diploma or equivalent and 3+ years of Support Engineering or related work experience.
- Familiarity with common PC components (PCIe, USB, CPU, GPU) and their interconnections.
- Ability to read basic schematics.
- Ability to assist in hardware debug activities.
- Ability to lift up to 50lbs.
Desired Qualifications
- Completed advanced degree in a relevant field may be substituted for up to one year of work experience (Master’s = one year).
Benefits
- Competitive annual discretionary bonus program.
- Opportunity for annual RSU grants.
- Highly competitive benefits package designed to support success at work, at home, and at play.
- Access to US benefits details via a provided link.
#Engineering#Support#Hardware#SoC#Emulation