Supply Chain Manager II, ROC Reactive Scheduling
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
Amazon is seeking a Supply Chain Manager for its Relay Operations Center (ROC) in Hyderabad. This role focuses on managing real-time disruptions in the North American and European transportation network, requiring collaboration with tech and site partners to develop automated solutions. The ideal candidate will have a background in process improvement, data analysis, and stakeholder management.
Responsibilities
- Identify improvement opportunities and gaps in existing processes.
- Work with key stakeholders to execute and resolve identified issues.
- Define goals and design long-term strategies, including vision definition.
- Ensure customer outcomes are auditable, decisions are data-driven, and work quality is measurable.
- Use expertise and judgment to determine the right stakeholders for informed decisions.
- Pull data from numerous databases (Excel, Access, SQL, etc.) for ad hoc reporting and analysis.
- Manage complex problems, decisions, and escalations, mitigating long-term risks.
Requirements
- 3+ years of program or project management experience.
- 3+ years of working cross-functionally with tech and non-tech teams.
- 3+ years of defining and implementing process improvement initiatives using data and metrics.
- 2+ years of supply chain experience.
- Bachelor's degree.
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- Experience defining program requirements and using data and metrics to determine improvements.
Desired Qualifications
- 3+ years of driving end-to-end delivery, and communicating results to senior leadership.
- 3+ years of driving process improvements.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management, and schedules.
Benefits
- Inclusive culture that empowers employees.
- Workplace accommodations available for individuals with disabilities.
#Supply Chain#Transportation#Management#Scheduling#Disruptions#Logistics