supervisor for dry dock repair
Manufacturing & Production · Production & Assembly · Manufacturing Engineering
In short
Responsibilities
- Execute services and provide technical support to customers including advanced maintenance, installations, repairs, condition assessments, and basic troubleshooting at customer sites.
- Investigate and resolve technical problems on specific products, modules, and systems with deep product knowledge at customer sites.
- Train customers or other Field Service Engineers on basic product features.
- Supervise other Field Service Engineers or external Service Providers on the execution of basic service jobs.
- Prepare assigned service jobs according to the FSE Handbook.
- Follow up on actions and promises made to customers.
- Write service reports on site and obtain customer signatures.
- Update service execution IT systems with relevant information.
- Report unsafe practices and other safety incidents.
- Capture Installed Base on site and communicate sales leads to the sales organization.
- Make proactive recommendations to customers related to the service portfolio.
- Execute services in Service Centers as required.
Requirements
- Familiarity with marine boilers and other marine auxiliary equipment.
- More than 8 years of related experience.
- Workable English skill in oral and written communication.
- Proven team management experience.
- Proven on-site management experience.
- Acceptance of high-frequency travel.
Benefits
- Opportunities to make a positive impact on colleagues, partners, customers, and society.
- Pioneering solutions of the future and unlocking the full potential of precious resources.
- Working with world-leading technologies that inspire progress in vital areas.
- Innovative, open spirit.
- Start-up culture and rapid growth.
- Personal career growth.
Skills
About Alfa Laval
Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…
Company
Alfa LavalJob Posted
2 days ago
Employment Type
Full Time
Work mode
On Site
Experience Level
Senior
Locations
Guangzhou, China
Shanghai, China
Applicants
Be an early applicant
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