Sr Technical Lead (Support & Operations)
Technology, Data & Digital · Software & Web Development · Software Engineering · IT Support
In short
We are seeking a Sr Technical Lead for Support & Operations in Noida, India. This role involves AS/400 system administration, performance monitoring, user management, and hardware troubleshooting. Ideal candidates will have 4-6 years of IT experience with a minimum of 3 years in AS/400 administration.
Responsibilities
- Software installation & upgrade
- Performance monitoring
- User Management
- Device configuration and control
- Networking - TCP/IP Management
- Disk management
- Work Management
- Security and user authority administration
- PTF installation and management
- LPAR management
- Hardware troubleshooting
- Problem determination and solution
- Auditing
- BRMS Management
- Client Access installation and maintenance
- Documentation & Ticket Handling
Requirements
- Sound knowledge on AS/400 Operations & Sys. Admin
- User profiles management
- Disk management
- Work management
- PTF management
- Security management
- BRMS services
- Excellent communication and conversation skills (Verbal & Written)
- Good documentation skills
- Good working knowledge in MS OFFICE
- Should have a good customer handling skills
- Able to handle unforeseen situations
- High level of acceptance
- Can drive HCL’s value and its methodology
- Worked on Production systems
- Working Knowledge on Remedy or any other ticketing tools
- Familiar with ITIL processes
- 4-6 Years of relevant IT experience
- Minimum 3 yrs in AS/400 Administration / Support
Desired Qualifications
- Good to have “IBM AS/400 certified Professional” certificate.
- Good to have ITIL foundation certified certification.
#Support#Operations#AS/400#System Administration#Technical Lead
Company
HCLTech
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Noida, India
Applicants
Be an early applicant