Sr. Compliance Associate-Quality Analyst, Global Solutions Risk and Compliance (GSRC)

Finance, Banking & Legal · Legal Services · Compliance & Regulatory

In short

As a Sr. Compliance Associate-Quality Analyst for Amazon's Global Solutions Risk and Compliance team in Pune, India, you will perform quality audits, identify product risks, and ensure compliance with legal and safety regulations. This role requires strong analytical skills, proficiency in MS Office, and the ability to research and analyze data to protect customers and Amazon's marketplaces.

Responsibilities

Perform daily quality audits using Standard Operating Procedures (SOPs) to meet utilization, productivity, and quality targets.
Comprehend SOPs with minimal support and identify opportunities for improvement.
Identify anomalies through audits, including SOP defects and process gaps.
Explain audit findings, identify defects, and determine preliminary root causes.
Propose solutions for quality and productivity improvements and collaborate on milestones with managers.
Conduct research to find specific information (e.g., products, regulations) in a timely manner.
Prepare key insight trends and submit regular reports.
Provide feedback to associates and close audit observation loops.
Respond to stakeholders with guidance and escalate updates to leads/managers.

Requirements

Proficiency in verbal and written communication in English.
Good working knowledge of MS Office, MS Outlook, and MS Excel.
Strong attention to detail.
Ability to analyze and identify patterns in large data sets.
Decision-making aptitude based on given guidelines and in ambiguous contexts.
Comfort working with large data sets.
Very good knowledge and experience in internet navigation and research for product information.
Bachelor's degree.
Speak, write, and read fluently in English.
Experience with Microsoft Office products and applications.
1+ years of data-driven business operations processes experience.

Desired Qualifications

Knowledge of consumer product compliance processes and regulations.
Experience in regulatory compliance management with government agencies.
Experience as a quality auditor in retail chain management, FMCG company, or a corporate role.
Experience in designing and implementing custom reporting systems using automation tools.
Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems.
Knowledge of database query technologies (SQL).
Proficiency in MS Excel is an advantage.
Business Process Outsourcing, Operations processes; Database management is an added advantage.

Benefits

Inclusive culture that empowers employees.
Support for workplace accommodations and adjustments during the application and hiring process.

Skills

MS ExcelMS OfficeMS OutlookData AnalysisSQL

#Compliance#Quality Assurance#Risk Management#Data Analysis

About Amazon

Earth's most customer-centric company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

See all open jobs at Amazon Read more about Amazon Website