Site Account Manager - Crushing Solutions
Logistics, Sales & Operations · Sales & Business Development · Sales Management · Technical Sales
In short
Sandvik Rock Processing Australia is seeking a commercially focused and customer-driven Site Account Manager in Brisbane to grow their Crushing and Screening product range. This role involves maximizing equipment performance, identifying aftermarket sales opportunities, and providing technical expertise. It combines technical support, business development, and account management with a focus on customer success and commercial growth.
Responsibilities
- Support the growth of Sandvik's Crushing and Screening product range across a defined region.
- Work closely with customer maintenance and operations teams to maximize equipment performance, reliability, and productivity.
- Identify opportunities to grow aftermarket sales and market share.
- Act as the key link between customers, regional sales teams, and product specialists.
- Provide technical expertise, develop strong customer relationships, and deliver value-based solutions.
- Conduct equipment inspections and product trials.
- Analyze performance data and forecast customer requirements.
- Identify new business opportunities and provide recommendations for customer success and commercial growth.
- Collaborate with internal stakeholders and industry experts to deliver innovative solutions.
- Support continuous improvement initiatives and contribute to revenue and profitability targets.
Requirements
- Relevant trade qualification or tertiary education in a mechanical or engineering-related discipline.
- Minimum 3 years' experience in mining, quarrying, fabrication, heavy industry, or related equipment sectors.
- Experience in a technical support, product support, sales, business development, or customer-facing role.
- Strong understanding of maintenance practices, equipment performance, and reliability principles.
- Ability to analyze data, identify trends, and make sound commercial and technical decisions.
- Excellent communication, relationship-building, and stakeholder management skills.
- Proven ability to identify and develop new business opportunities while growing existing customer relationships.
- Strong problem-solving, planning, and time management skills with the ability to work autonomously.
- Ability to prepare reports, presentations, and customer recommendations.
- Proficiency in CRM systems and Microsoft Office applications.
- Current driver's licence and willingness to travel domestically and internationally as required.
- Demonstrated ability to work effectively in both local and multicultural environments.
- Commitment to safety, continuous improvement, professionalism, and delivering exceptional customer outcomes.
Desired Qualifications
- Engineering/CAD experience, including basic AutoCAD or Autodesk Inventor skills, is desirable.
- Knowledge of crushing and screening equipment, mining processes, wear solutions, plates, ceramics, and rubber products is advantageous.
Benefits
- Supportive and Inclusive Culture
- Career Development opportunities
- Work-life Balance and flexibility
- Health and Wellbeing programs, including mental health support
- Leadership Support
- Family-Friendly Policies, including paid parental leave
- Employee Benefit programs, including discounts program, salary sacrifice options and length of service recognition.
Skills
SalesCustomer Relationship ManagementMechanical EngineeringProduct ManagementAutodesk InventorAutoCADMicrosoft Office
#Sales#Account Management#Site Management#Mining#Quarrying#Crushing#Screening#Heavy Industrial Equipment#Technical Support#Business Development
About Sandvik
Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.
Company
SandvikJob Posted
1 day ago
Expires
in 3 weeks
Employment Type
Full Time
Work mode
On Site
Experience Level
Mid-Senior
Locations
Brisbane, Australia
Qualification
Diploma, Bachelor, Master
Applicants
Be an early applicant
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