Senior Administrator - Microsoft Azure - IaaS, Azure Kubernetes Service

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps · Software Engineering

In short

The Sr. IaaS Administrator will provide advanced technical support for Azure-based infrastructure, focusing on root cause analysis, security, and customer satisfaction. Key responsibilities include managing complex incidents using Azure IaaS and Terraform, collaborating with teams, and contributing to knowledge base development.

Responsibilities

Provide advanced technical support for complex incidents using Azure IaaS and Terraform, performing root cause analysis and implementing solutions.
Collaborate with cross-functional teams to resolve complex tickets within agreed SLAs.
Contribute to knowledge base updates and management, and coach analysts.
Adhere to quality standards and regulatory requirements.
Drive customer satisfaction through first call resolution and by minimizing case reopens.

Requirements

Proficiency in IaaS on Azure and Infrastructure as Code (IaC) using Terraform.
Solid understanding of Azure Kubernetes and Windows Azure PaaS/IaaS.
Strong analytical and troubleshooting skills in a support environment.
Excellent communication and collaboration skills.
Familiarity with regulatory compliance and quality standards.

Desired Qualifications

Optional but valuable certifications: Microsoft Certified: Azure Administrator Associate, Hashicorp Certified: Terraform Associate.

Benefits

Supercharge your potential.
Find your career.
Find your spark.
A place that knows that helping its customers stay on top starts by putting its people first.
Global technology company with over 223,000 people across 60 countries.
Delivering industry-leading capabilities centered around digital, engineering, cloud and AI.
Works with clients across all major verticals: Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Skills

Microsoft AzureAzure Kubernetes ServiceIaaSTerraformInfrastructure as CodeWindows Azure PaaS

#Azure#IaaS#Kubernetes#Terraform#DevOps#Cloud#Infrastructure

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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