Risk Specialist I, Relay Product Excellence
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Risk Management
In short
Amazon is seeking a Risk Specialist for its Middle Mile team in Bengaluru, India, to focus on identity verification and fraud mitigation within its transportation network. The role requires a background in logistics operations, risk management, and data analysis using tools like Excel and SQL to identify and minimize fraud risks.
Responsibilities
- Assist with identity verification and fraud mitigation for daily freight movements.
- Investigate suspicious activity and address escalations.
- Create long-term, systemic solutions for customer experience.
- Conduct data analysis and perform investigations.
- Pull data from databases using Excel, SQL, and/or other databases for ad hoc reporting.
- Take appropriate action to identify and minimize risks from fraud or abuse patterns.
- Identify and eliminate root causes of defects to drive efficiency in transportation operations.
- Understand business impact of trends and make data-driven decisions.
- Escalate problems or variance in information and data to relevant owners.
- Work within time constraints to meet business needs.
- Create written and verbal communications outlining weekly findings and variances.
- Participate in ad-hoc projects and assignments.
- Partner with cross-functional teams for collaboration on fraud risks and investigations.
- Apply risk management best practices to mitigate issues and improve processes.
- Define SOPs, document new methods of abuse/frauds, and drive gaps to closure.
- Constantly monitor metrics to identify deviations and spot emerging frauds.
- Drive program/process goals independently.
- Partner with multiple fraud/abuse teams to learn and implement industry best practices.
Requirements
- 2+ years of logistics operations experience
- 3+ years of identity verification/fraud detection process experience
- Bachelor's degree or equivalent
- Knowledge of and proficiency in Excel and SQL
Desired Qualifications
- Experience working with data warehousing, data quality
- Experience using data to drive root cause elimination and process improvement
- Experience using data and trends to articulate business needs or equivalent
Benefits
- Inclusive culture that empowers Amazonians.
- Workplace accommodations and adjustments for individuals with disabilities.
#Investigation & Loss Prevention
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Bengaluru, India
Qualification
Bachelor
Applicants
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