Prod Compliance Sr. Associate, Global Solutions & Risk Compliance (GSRC)
Finance, Banking & Legal · Legal Services · Compliance & Regulatory
In short
As a Senior Compliance Associate in Amazon's Global Solutions and Risk Compliance (GSRC) team in Bengaluru, you will review product information against regulations and SOPs using Amazon-specific tools to ensure compliance. You will analyze data, collaborate with internal teams, mentor peers, and contribute to process improvements to maintain quality and productivity targets.
Responsibilities
- Review latest product information as per Standard Operations Procedures (SOP) and cross-check against relevant regulatory documentation.
- Classify products using various Amazon-specific tools and systems to ensure they meet compliance requirements.
- Work closely with managers and Process Experts to address deviations from standard SOPs.
- Maintain detailed records of assigned tasks and utilize standardized reports to prioritize work.
- Identify opportunities for improvement and collaborate with partner teams to explore automation, such as using Excel queries.
- Share feedback on the team's SOPs to contribute to the refinement of operational processes.
- Participate in knowledge-sharing sessions.
- Support peers by answering their queries and providing process-level training.
Requirements
- Ability to use Microsoft Excel for filtering, sorting, cell referencing, pivot tables, and data validation.
- Basic understanding of SQL for self-servicing defined queries and making simple changes to retrieve data.
- Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions.
- Attention to detail and ability to analyze and identify patterns across data sets and information.
- Problem-solving skills with the ability to find solutions through logic, intuition, creativity, and design thinking.
- Commitment to investigation, research, and diving deep to seek facts.
- Ability to understand, interpret, critique, analyze, and communicate data.
- Experience in English-language communication skills, both written and verbal.
Desired Qualifications
- 2+ year work experience in Business Process Outsourcing in accounting, regulatory compliance, payment processing, IT services, human resources, or quality assurance.
- Advanced Excel skills (VBA).
- Knowledge of database querying (SQL).
- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role.
- Experience with data analysis in quantitative fields and building data and decision support systems.
#Compliance#Risk Management#Regulatory#SOP#Product Classification#Data Analysis#Excel#SQL