Process Specialist under education

Finance, Banking & Legal · Banking & Investments · Risk Management

In short

We are looking for a full-time Process Specialist under education for a temporary 1-year position in Łódź. This role involves learning and executing banking processes, handling daily operational tasks, and collaborating with colleagues, with a focus on improving efficiency and customer experience.

Responsibilities

Learning and executing banking processes in line with established procedures and quality standards
Handling daily operational tasks within agreed timelines and quality requirements
Collaborating with colleagues and stakeholders across Nordea, especially with Finnish partners
Identifying and proposing improvements that increase efficiency and reduce risk and cost
Building knowledge and expertise within your area of responsibility

Requirements

Fast learner
Ability to plan daily work and execute tasks with high quality
Improvement oriented
Understanding of teamwork and great collaboration
English (spoken & written) on a good communicative level (at least B1)
Solution-oriented mindset
Great eye for detail
Computer literacy including MS Office Tools

Desired Qualifications

Worked with some Finnish applications before
Familiarity with CMS
Good Excel skills

Benefits

Opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment
Hybrid working model
Diversity and inclusion initiatives

Skills

MS OfficeExcel

#banking#operations#customer service

About Nordea

We are a universal bank with a 200-year history of supporting and growing the Nordic economies – enabling dreams and aspirations for a greater good. Every day, we work to support our customers’ financial development, delivering best-in-class omnichannel customer experiences and driving sustainable change. We are a full-service universal bank and the third largest corporation in the Nordic region and one of the top 10 financial services companies in Europe based on market capitalisation. We are present in 17 countries, including our four Nordic home markets which together constitute the 10th…

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