Order to Cash Specialist

Finance, Banking & Legal · Accounting & Audit · Accounts Receivable · Financial Analysis

In short

Arla seeks an Order to Cash Specialist to join their Gdańsk team. This hybrid role involves managing collections, credit control, and invoicing processes, requiring a Bachelor's or Master's degree in a relevant field and advanced English skills. The position offers a Scandinavian work environment with flexible hours and comprehensive benefits.

Responsibilities

Support team members in following up on outstanding debts.
Register and resolve disputes.
Follow up on outstanding debts through emails, tickets, outbound/inbound calls, and other contact forms.
Cooperate with Arla business units.
Perform regular invoicing tasks within agreed deadlines.
Issue manual invoices and credit/debit notes.
Respond to customer queries via email and/or phone.
Undertake other responsibilities as assigned by the Team Leader and Team Coordinator.

Requirements

Bachelor’s or Master’s degree in Accounting, Finance, Administration, Economics, Linguistics or a related field.
Ability to follow instructions and standard operating procedures to perform routine tasks accurately and in a timely manner.
Ability to review documents and records, enter data into systems, verify accuracy and completeness, and retrieve information to prepare reports or respond to inquiries.
Ability to proactively raise and clarify queries with the team, business stakeholders, and customers.
Advanced English language skills.
International mindset.
Attention to detail.
Customer-oriented mindset.
Team-oriented approach.
Can-do attitude.

Desired Qualifications

Basic Excel skills (nice to have).

Benefits

Work in an international environment with teams across different countries.
Scandinavian working style – flat structure, informal atmosphere & no formal dress code.
Flexible working hours with a hybrid work model.
Additional annual leave of up to 4 extra days, awarded over time.
Private medical care (LUX MED) and life insurance (Unum).
Cafeteria benefits system (gym card, vouchers, travel points, cinema tickets).
Employee Assistance Program (psychological, legal and financial support).
Wellbeing initiatives, including sports activities and communities.
Structured onboarding and access to expert‑led trainings.
Co‑financing of education and certifications.
Employee referral bonus program.
Brand‑new modern office full of greenery and plants.
On‑site parking.
Spacious canteen with fresh breakfasts and lunches available daily.

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About Arla

We are more than 23,000 colleagues across 39 countries and 7,624 dairy farmer-owners in Denmark, Sweden, United Kingdom, Germany, Belgium, Luxembourg, and the Netherlands. We aim to create the future of dairy, to bring healthy and sustainable dairy products to people across the world, and to lead the transition towards sustainable dairy farming and production. We work continuously on the farms, at the dairies, and in our administration to reduce our carbon footprint and environmental impact. We are committed to champion good food habits and inspire a healthy life. We collaborate with NGOs and…

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