Manager, Pricing Ops & Transformation

Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Procurement

In short

Ce poste de responsable des opérations et de la transformation des prix à Greensboro, en Caroline du Nord, est une opportunité pratique d'améliorer l'exécution des prix des pièces de rechange et de construire le futur modèle opérationnel de tarification. Vous influencerez les décisions de tarification, dirigerez l'implémentation d'une nouvelle plateforme d'entreprise, développerez une équipe et introduirez des flux de travail basés sur l'IA et l'analyse pour soutenir la prise de décision commerciale. Le rôle combine une connaissance approfondie des affaires et de la tarification avec la résolution analytique de problèmes, la mise en œuvre de technologies de tarification, l'intégration de systèmes et l'adoption pratique de l'IA, tout en soutenant une équipe d'analystes de tarification et des marchés tels que le Mexique et d'autres pays d'Amérique latine.

Responsibilities

Serve as the pricing-business lead for pricing tool implementation, translating pricing requirements into practical workflows, rules, decision logic, and user needs.
Collaborate with Pricing, Product Management, Sales, Supply Chain, Finance, IT, and implementation partners on requirements, process design, testing, data validation, integration readiness, deployment, stabilization, and continuous improvement.
Connect the pricing platform with adjacent business processes and systems, identifying data, workflow, ownership, and control gaps.
Lead user-readiness activities for the pricing organization, including role-based training, job aids, use-case demonstrations, adoption routines, and post-launch coaching.
Operate as a working manager and senior escalation point for complex pricing questions and exceptions.
Guide and develop Pricing Analysts, remaining personally involved in problem-solving, root-cause analysis, issue resolution, and process improvement.
Partner with Pricing Analysts on fleet pricing architecture, deal analysis, concessions, margin impact, competitive positioning, and scalable approaches for strategic accounts.
Provide leadership and analytical support for the Export Pricing Analyst covering Latin America.
Analyze price realization, margin leakage, concessions, elasticity, fleet performance, exceptions, and other pricing outcomes to identify actions.
Turn complex data into clear commercial recommendations for Product Management, Sales, Finance, and leadership.
Champion AI-enabled pricing, identifying, demonstrating, and scaling real business use cases.
Guide the pricing team and adjacent teams on effective use of AI assistants embedded in the future pricing platform.
Define appropriate human review, decision controls, data-quality expectations, and escalation paths for AI-assisted recommendations.
Create reusable AI use cases, examples, prompts/workflows, and training content.
Help redesign roles and routines as automation and AI reduce transactional workload.
Set priorities and develop people while influencing with analysis, implementation, issue resolution, and strategic pricing work.
Build analytical, commercial, systems, and AI fluency across the pricing team.
Partner closely with Product Management, Sales, Finance, IT, and other adjacent teams to align pricing decisions, processes, and technology.
Influence senior stakeholders with concise, data-backed recommendations and clear trade-offs.

Requirements

Bachelor’s degree in Business, Engineering, Economics, Finance, Data/Analytics, or related field.
5+ years of experience in pricing, revenue management, commercial analytics, business analytics, product management, or related commercial roles.
Proven ability to perform hands-on pricing and business analysis and turn findings into decisions with measurable commercial impact.
Experience participating in or leading a pricing, ERP, CRM, analytics, or other enterprise-system implementation, including requirements, testing, deployment, adoption, or training.
Experience leading people, projects, or cross-functional workstreams.
Demonstrated practical use of AI tools in business workflows, with examples of how AI was applied to improve analysis, decision support, productivity, training, or process quality.
Advanced analytical and problem-solving skills; comfortable moving from raw data and ambiguous issues to a structured recommendation.
Working knowledge of pricing methods including segmentation, price architecture, price realization, elasticity, discount/concession analysis, margin waterfalls, and scenario modeling.
Practical AI fluency: ability to identify valuable use cases, test AI-assisted approaches, evaluate outputs critically, and teach others how to use AI responsibly in business decisions.
Change-leadership and training capability, including user adoption, facilitation, coaching, job aids, and reinforcement after system launch.
Clear communication and stakeholder-management skills across commercial, technical, and leadership audiences.

Desired Qualifications

MBA or relevant advanced degree preferred.
Aftermarket or B2B experience preferred.
Experience in the trucking, automotive or related industry is preferred, with an understanding of dealer and fleet channels.
Export or multi-market pricing experience is a plus.
Experience with pricing/analytics platforms such as Vendavo, PROS, or Zilliant.
Experience with BI tools such as Power BI or Tableau.
Experience with ERP such as SAP.
Conversational in Spanish is a plus.
Experience applying Volvo Performance System (VPS), Operational Excellence (OpEx) or other process improvement methodology is preferred.
Candidate who asks thoughtful questions, embraces new ideas, is naturally curious and is eager to learn and grow as the role evolves.

Benefits

Competitive medical, dental and vision insurance.
Generous paid time off.
Competitive matching retirement savings plans.
Working environment where your safety, health and wellbeing come first.
Focus on professional and personal development through Volvo Group University.
Programs that make today’s challenging reality of combining work and personal life easier.

Skills

SAPPower BITableauExcelVendavoPROSZilliant

#pricing#transformation#AI#analytics#implementation#leadership#aftermarket parts

About Volvo Group

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n

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