In short
Responsibilities
- Actively engage with customers to identify their needs and inspire them with home furnishing solutions.
- Guide customers through the kitchen planning and purchasing journey.
- Support sales by ensuring areas are clean, well-presented, and easy to shop.
- Perform kitchen planning and designing, providing accurate plans, worktop, and installation quotations.
- Support customers from planning through to aftersales, securing payments both in-store and remotely.
Requirements
- Experience in kitchen planning is an advantage.
- Ability to form connections with customers, drawing on sales, retail, or customer service experience.
- Keen interest in customers' home life to provide personalized solutions.
- Experience in a customer and commercial-oriented business.
- Confidence in taking initiative, adapting to new circumstances, solving complex issues, and communicating clearly with customers.
- Openness to learning and working with various computer programs, including Microsoft Office suite and Planning Tools.
- Engaging communicator with a friendly, approachable personality.
- Solid background in customer-facing retail roles.
Desired Qualifications
- Availability to work shifts covering days, evenings, and alternate weekends, including until 9:30 pm two evenings per week.
- Flexibility to match life and business needs.
Benefits
- 15% IKEA discount on IKEA products.
- Access to a Discount Portal for High Street retailers.
- End of year gift.
- Generous annual leave entitlement.
- Family friendly policies.
- Life Assurance of 4 times your pay.
- Enhanced statutory pension contributions.
- Interest free loans.
- Wellbeing Centre – Mental, Physical health and nutrition resources.
Skills
About IKEA
The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…
Company
IKEAJob Posted
4 days ago
Employment Type
Full Time
Work mode
On Site
Salary
£27,540.78 · Negotiable
Hours per week
39
Experience Level
Mid-Senior
Locations
Exeter, United Kingdom
Applicants
Be an early applicant
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