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IT Operation Specialist

Technology, Data & Digital · IT Infrastructure & Security · DevOps · IT Support · Systems Engineering

In short

Nordea is seeking an IT Operation Specialist in Poland to manage and maintain IT infrastructure within a DevOps setup. The role involves supporting users, developers, and the savings distribution platform, troubleshooting incidents, and collaborating with development teams to integrate DevOps practices.

Responsibilities

  • Actively involved in day-to-day operations
  • Act as a key expert during service-related incidents, troubleshooting complex issues and driving root cause analysis
  • Support the team in maintaining applications and systems
  • Embrace mindset of continuous improvement, ensuring both technical excellence and efficient workflows
  • Work closely with development teams to integrate DevOps best practices into the software development lifecycle and to enhance collaboration, automation, efficiency across the organization and and deliver innovative solutions
  • Initiating and driving application dependency and infrastructure upgrade/patching
  • Collaborate with service owners, platform teams and stakeholders to ensure solutions align with business and technical requirements

Requirements

  • 5+ Years experience as an IT Operations, System engineer, IT Analyst or similar role
  • Proven ability to troubleshoot complex technical issues and implement effective solutions
  • Experience of change and incident management tools and processes (BMC Helix ITSM, JIRA)
  • Proficiency in operating systems such as Windows Server and Linux
  • Experience in Monitoring tools as Splunk, Grafana or similar
  • Database experience: MS SQL, Postgress
  • Basic awareness of AI and automation concepts and interest in learning how they can support IT operations, monitoring, and incident handling
  • Excellent communication skills and ability to work well in a team environment, collaboration with developers and other IT teams to support various initiatives and projects

Desired Qualifications

  • Possess curiosity and interest in understanding and fulfilling business requirements to deliver exceptional customer experience and value-creation opportunities through technology
  • Knowledge of Kubernetes and CI/CD tools

Benefits

  • Hybrid working model
  • Culture that fosters performance and growth
  • Opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment
  • Diversity and inclusion are a natural part of our daily work

Skills

Windows ServerLinuxMS SQLPostgressSplunkGrafanaJIRABMC Helix ITSMKubernetesCI/CD
#IT Operations#DevOps#IT Infrastructure#System Engineer#IT Analyst#Change Management#Incident Management#Application Support#Continuous Improvement#Automation#AI#Monitoring#Database Management#Kubernetes#CI/CD
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About Nordea

We are a universal bank with a 200-year history of supporting and growing the Nordic economies – enabling dreams and aspirations for a greater good. Every day, we work to support our customers’ financial development, delivering best-in-class omnichannel customer experiences and driving sustainable change. We are a full-service universal bank and the third largest corporation in the Nordic region and one of the top 10 financial services companies in Europe based on market capitalisation. We are present in 17 countries, including our four Nordic home markets which together constitute the 10th…

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Company

Nordea

Job Posted

2 days ago

Expires

in 3 weeks

Employment Type

Full Time

Work mode

Hybrid

Experience Level

Mid-Senior

Locations

Gdynia, Poland

Łódź, Poland

Gdańsk, Poland

Applicants

Be an early applicant