Industry Advisory IC5

Logistics, Sales & Operations · Sales & Business Development · Enterprise Sales · Sales Management · Business Analysis

In short

As a Frontier Industry Advisor for Microsoft, you will lead AI-led transformation initiatives for major US telecommunications operators, driving business growth and operational efficiency. You will shape and close large, complex, multi-year deals by connecting business outcomes to Microsoft's cloud, data, AI, and security capabilities. This role requires deep industry expertise, executive engagement, and the ability to collaborate across internal teams and the partner ecosystem.

Responsibilities

  • Lead business process transformation conversations grounded in TM Forum reference frameworks (eTOM, SID, Open Digital Architecture, and Open APIs).
  • Drive autonomous network ambitions, defining a staged path toward higher levels of autonomy.
  • Serve as a trusted advisor to operator executives on the implications of the AI era for their business.
  • Originate, shape, and help close large, complex, multi-year transformation deals.
  • Identify customer needs and shape market-making opportunities across the telecom value chain.
  • Champion Forward Deployed Engineering to co-build and productionize AI and agent solutions with customers.
  • Collaborate with account teams, specialists, and partners to orchestrate customer opportunities.
  • Build and maintain deep knowledge of the telecommunications industry, including standards, trends, and policy implications.
  • Provide feedback to sales, marketing, and engineering teams on future product trends and sales blockers.

Requirements

  • Master's Degree in a related field AND 5+ years of customer-facing experience in operations, enterprise-level improvement program management, product management, or industry-relevant management/technical work.
  • OR Bachelor's Degree in a related field AND 7+ years of customer-facing experience in operations, enterprise-level improvement program management, product management, or industry-relevant management/technical work.
  • OR equivalent experience.
  • Demonstrated experience in consultative sales, advisory, strategy, business development, transformation, or technology leadership within the telecommunications industry or serving telecom clients.
  • Demonstrated experience shaping and closing large, complex, multi-year transformation deals with senior executive stakeholders.
  • Demonstrated experience in telecom business process transformation, with working knowledge of TM Forum frameworks (eTOM, SID, Open Digital Architecture, and Open APIs).
  • Experience engaging executive stakeholders at a large US telecommunications operator.

Desired Qualifications

  • Bachelor's Degree in a related field AND 15+ years customer facing experience in telecommunications, management consulting, consultative selling, technology, or industry relevant equivalent management or technical work experience; OR Master's Degree in a related field AND 13+ years such experience; OR equivalent experience.
  • Experience in a consultative sales, advisory, strategy, business development, transformation, or technology leadership capacity, either directly within the telecommunications industry or with enterprise technology, network equipment, OSS/BSS, data and analytics, management consulting, systems integrator, or advisory firms serving telecom clients.
  • Ability to operate within a global Microsoft team.

Benefits

  • Typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year.
  • Different base pay range for San Francisco Bay area and New York City metropolitan area: USD $170,300 - $239,800 per year.
  • Certain roles may be eligible for benefits and other compensation.

Skills

AIclouddatasecurityAPIstelecommunicationsTM ForumGSMAOSS/BSS5Gedge computingIoT
#telecommunications#AI#transformation#advisory#sales
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About Microsoft

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Company

Microsoft

Job Posted

5 days ago

Employment Type

Full Time

Work mode

Remote

Salary

US$133,000–222,700 · Negotiable

Experience Level

Senior

Locations

United States

Qualification

Master, Bachelor

Applicants

Be an early applicant