IN-SME, GSF
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Procurement
In short
Serve as a Subject Matter Expert (SME) for AFTX and FaaST systems within Amazon's Global Specialty Fulfillment (GSF) team in Bengaluru, India. You will resolve system and API-related issues for inbound and outbound operations, lead network-level best practice identification, and drive process optimization for inbound and outbound flows.
Responsibilities
- Serve as SME for AFTX and FaaST systems.
- Be a SPOC for GSF Distribution, resolving system and API-related issues for IB and OB.
- Identify appropriate teams to raise SIMs and work on swift resolution.
- Lead network-level best practice identification, design, and standardization.
- Benchmark with NA/IN operations on processes, execute must-haves, and own OP requirements.
- Serve as the interface between network SME and FC to drive execution of software/process changes.
- Work on process optimization and chalk out a plan for optimizing the flow for inbound and outbound flows.
Requirements
- Bachelor's degree in Operations, Supply Chain Management, Engineering, or another technical field.
- Experience working with cross-functional teams.
Desired Qualifications
- Experience in defining and implementing process improvement initiatives using data and metrics.
#operations#supply chain#fulfillment#distribution#logistics#specialty fulfillment#ecommerce#grocery delivery#ultra-fast delivery