ID - Rack Lifecycle Tech , Rack Lifecycle Team
Technology, Data & Digital · Data, AI & Analytics · Data Engineering
In short
We are seeking a Rack Lifecycle Tech for our AWS Infrastructure Operations team in Mumbai, India. This hands-on role involves the physical installation, cabling, and decommissioning of racks in data centers, ensuring adherence to AWS standards and MOPs. The ideal candidate has 2+ years of computer hardware troubleshooting and 1+ year of networking experience, with a high school diploma or equivalent.
Responsibilities
- Execute rack installations including physical placement, power connections, grounding, and cable management.
- Perform structured cabling including fiber/copper terminations, patch panel connections, labeling, and dressing.
- Complete OTDR and power testing, validate results, and escalate failures.
- Execute work orders, maintain accurate status updates in workflow management tools.
- Perform quality checks on completed cabling work and update CMDB/DCIM records.
- Identify and escalate issues, blockers, or deviations from SOPs.
- Receive, verify, and stage incoming rack, cable, optics, and hardware deliveries.
- Maintain accurate site inventory records.
- Execute physical decommission activities including cable removal, power disconnects, and asset de-tagging.
- Perform device wipe and media destruction.
- Sort, label, and stage recovered assets for RMA, redeployment, or disposal.
- Adhere to all site-level SOPs, quality standards, and governance frameworks.
- Complete all required safety training and certifications.
- Support coordination with DCO, DCEO, Network Engineering, and facilities teams.
Requirements
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
- Familiarity with rack decommissioning including device wipe, media destruction, and asset recovery procedures
Desired Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Work-life harmony is valued, with a striving for flexibility in working culture.
- Continuous learning, knowledge-sharing, and mentorship opportunities for career growth.
- Employee-led and company-sponsored affinity groups promote inclusion.
- A chance to work on challenging problems in a diverse team environment.
#Rack Lifecycle#AWS Infrastructure Services#Data Center#Hardware#Networking#IT Operations