DCO Tech 3, HYD-Infinity - DCO
Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · Systems Engineering · IT Support
In short
AWS Infrastructure Services is seeking a skilled Data Centre Operation Technician in Hyderabad, India, to maintain and operate large-scale cloud computing infrastructure. Responsibilities include hardware break-fix, network troubleshooting, server rack installation, and responding to operational incidents. A Bachelor's degree and 2+ years of experience in computer hardware troubleshooting and networking are required.
Responsibilities
- Server rack installation
- Hardware break-fix on various components
- Troubleshooting network issues
- Responding to emergent situations affecting operational stability
- Primary contact for internal customers and external service partners
- Meeting SLAs against assigned trouble tickets
- First line touch point for hardware troubleshooting and technical issues
- Performing on-call duties and participating in Data Center operations
- Handling scheduled maintenance and change management activities
- Participating in team meetings for metric analysis and goal achievement
- Contributing to documentation on technical issues and root cause analysis
- Contributing to process improvement initiatives
Requirements
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- Bachelor's degree
- Ability to lift & rack equipment up to 18kg
- Willingness to work in cramped spaces or elevated locations
- Adherence to health & safety guidelines
- Experience covering 24x7 shift rotation
- Experience dealing effectively with customers during problem resolution
- Operating efficiently under pressure
Benefits
- Opportunity to work in advanced data centers
- Changing the face of Cloud technology in India
- Work for the world’s most Customer Centric Company
- Inclusive culture that welcomes bold ideas
- Empowerment to own ideas to completion
- Flexibility as part of working culture
- Supportive workplace and home environment
- Curiosity and connection fostered through affinity groups
- Endless knowledge-sharing, mentorship, and career-advancing resources
#Data Center Operations#AWS Infrastructure Services#Cloud Computing#IT Operations#Hardware Maintenance#Network Troubleshooting
Company
Amazon
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Hyderabad, India
Qualification
Bachelor
Applicants
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