Data Centre Operation Technician
Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · IT Support
In short
Amazon Data Services India Private Limited is seeking a skilled Data Centre Operation Technician in Hyderabad, India. This role involves maintaining data center infrastructure, performing hardware break-fix, troubleshooting network issues, and responding to operational incidents, contributing to the expansion of AWS Cloud offerings.
Responsibilities
- Server rack installation
- Hardware break-fix on various components
- Troubleshooting network issues
- Responding to emergent situations affecting operational stability
- Serving as a primary contact for internal customers and external partners
- Meeting SLAs against assigned trouble tickets
- Performing on-call duties and participating in data center operations
- Handling scheduled maintenance and change management activities
- Participating in team meetings for metric analysis and goal achievement
- Contributing to documentation and process improvement initiatives
- Assisting in training less experienced team members (for more experienced technicians)
Requirements
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- Bachelor's degree
- Ability to lift and rack equipment up to 18kg
- Ability to work in cramped spaces or elevated locations
- Adherence to health and safety guidelines
- Willingness to cover 24x7 shift rotation
Desired Qualifications
- Experience dealing effectively with customers during problem resolution
- Experience operating efficiently under pressure
Benefits
- Work in advanced data centers
- Opportunity to work on changing the face of Cloud technology in India
- Inclusive culture
- Flexibility as part of working culture
- Endless knowledge-sharing, mentorship, and career-advancing resources
#AWS#Data Center Operations#Cloud Computing#Infrastructure Services
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Hyderabad, India
Qualification
Bachelor
Applicants
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