Data Centre Linux & HW Engineer, Data Center Operations
Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · Systems Engineering
In short
AWS Infrastructure Services is seeking a skilled Data Centre Linux & HW Engineer to join their operations team in India. This role involves managing and maintaining large-scale cloud infrastructure, troubleshooting hardware and Linux server issues, and ensuring high system reliability. The position requires a Bachelor's degree and experience in computer networking and Linux operating systems.
Responsibilities
- Maintain high system reliability by prioritizing and resolving trouble tickets efficiently.
- Act as an escalation point and technical troubleshooter for systems and network hardware problems.
- Deep dive into Linux server issues and XEN service virtualization troubleshooting.
- Remediate physical layer outages, including systems, network, and power issues.
- Participate in data center power and cooling events.
- Install and configure racks of hosts in line with internal SLAs.
- Triage and resolve trouble tickets for all devices in your region.
- Act as the data center point of contact for high severity issues.
- Perform physical replacement of server and network device parts.
- Ensure correct rotation of parts and spares.
- Help define metrics to increase customer uptime.
- Enforce security best practices at ADSIPL.
- Interact with third-party vendors and contractors.
- Contribute ideas to improve operational efficiency.
- Participate in and deliver on high-impact small to mid-scale projects.
- Participate in internal team meetings for metric analysis and project status updates.
- Share knowledge and help educate less technical staff on best practices.
- Contribute to the hiring process and candidate interviews.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 2+ years of computer networking experience.
- 2+ years of Linux operating systems experience.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience with cabling infrastructure best practices and methodologies.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Opportunities to work on challenging problems and with thousands of variables impacting the supply chain.
- Collaboration with diverse teams of software, hardware, and network engineers, supply chain specialists, and security experts.
- Support for a work-life balance with flexibility.
- Endless knowledge-sharing, mentorship, and career-advancing resources.
- Opportunity to build the world's largest cloud infrastructure in India.
#Data Centre#Linux#Hardware#Operations#Networking#Cloud Computing