Data Center Technician, Data Center Operations (DCO)
Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering · Data Engineering · Network Administration
In short
Amazon Web Services (AWS) is seeking a Data Center Technician to join their Infrastructure Operations team in Mumbai, India. This on-site role involves troubleshooting technical issues on servers, storage, and networking hardware, maintaining system reliability, and participating in projects to enhance operational efficiencies. A Bachelor's degree in IT or Computer Science and experience with computer hardware troubleshooting and repair are required.
Responsibilities
- Troubleshoot technical issues on advanced hardware, including servers, storage, and networking devices, on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies and share experiences with global technical experts.
- Share knowledge and help train less technical staff on best practices for service owner issues.
- Contribute to building a great team by participating in the Amazon hiring process and candidate interviews.
- Perform installation and configurations on Data Center Servers and Network systems.
- Install, troubleshoot, and replace internal and external hardware parts of Servers and Network devices.
- Work within a ticket-based environment and engage in systematic problem resolution.
- Work on a rotational shift-based schedule to maintain high system reliability.
- Collaborate with internal teams, share ideas, and contribute to innovative projects to improve DC work environment and overall efficiencies.
- This is a physically active role requiring constant movement on-site.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience with computer hardware troubleshooting and repair.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience with cabling infrastructure best practices and methodologies.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Benefits
- Inclusive culture that welcomes bold ideas and empowers ownership.
- Opportunities to collaborate with people across AWS.
- Support for work-life harmony and flexibility.
- Employee-led and company-sponsored affinity groups.
- Endless knowledge-sharing, mentorship, and career-advancing resources.
#Data Center Operations#Infrastructure Services#Servers#Storage#Networking#Hardware#IT
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Mumbai, India
Qualification
Bachelor
Applicants
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