Data Center Technician, Data Center Operations (DCO)
Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering · DevOps
In short
Amazon Web Services (AWS) is seeking a Data Center Technician for its Infrastructure Operations team in Mumbai, India. This role involves troubleshooting advanced hardware (servers, storage, networking), maintaining system reliability, and participating in enhancement projects on a 24/7 basis. A Bachelor's degree in IT or Computer Science and hardware troubleshooting experience are required.
Responsibilities
- Troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
- Share knowledge and help train less technical staff on the best practices related to all service owner issues.
- Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
- Installation and configurations on Data center Servers and Network systems.
- Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices.
- Work within a ticket-based environment and work on systematic problem resolution.
- Work on rotational shift-based schedule to maintain high system reliability.
- Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
- This is a physically active role, we are always on the move onsite.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience with computer hardware troubleshooting and repair
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Work-life harmony with flexibility as part of our working culture.
- Mentorship and career-advancing resources.
- Endless knowledge-sharing.
#Data Center Technician#Data Center Operations#DCO#AWS Infrastructure Services#Information Technology#Computer Science#hardware troubleshooting#servers#storage#networking#ticketing system
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Mumbai, India
Qualification
Bachelor
Applicants
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