Data Center Operations Tech, Data Center Operations (DCO)

Technology, Data & Digital · Software & Web Development · Software Engineering · IT Support

In short

AWS Infrastructure Services is seeking a Data Center Operations Tech in Mumbai, Maharashtra, to troubleshoot advanced hardware including servers, storage, and networking devices on a 24/7 basis. This role requires maintaining high system reliability and availability, participating in projects to enhance operational efficiencies, and contributing to team building.

Responsibilities

Troubleshoot technical issues on advanced hardware (servers, storage, networking) on a 24/7 basis.
Maintain a high level of system reliability and availability.
Participate in projects to enhance operational efficiencies.
Share knowledge and help train less technical staff on best practices.
Contribute to the Amazon hiring process by interviewing candidates.

Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field.
Experience with computer hardware troubleshooting and repair.

Desired Qualifications

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
Experience managing work and priorities through a ticketing system.
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).

Benefits

Inclusive culture that welcomes bold ideas.
Empowerment to own ideas to completion.
Supportive workplace and home environment.
Opportunities for mentorship and career growth.
Endless knowledge-sharing resources.

Skills

hardware troubleshootingserver maintenancestorage maintenancenetwork maintenancecable managementticketing system

#Data Center Operations#IT Support#Hardware#Networking#Servers#Storage#Cloud

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