Customer Engineer (Staff Engineer) – Automotive Cockpit

Automotive & Transport Services · Vehicle Service & Repair · Automotive Technician

In short

Qualcomm Japan seeks a Customer Engineer (Staff Engineer) to support automotive clients using Snapdragon Cockpit platforms. This customer-facing role involves understanding requirements, resolving technical challenges, and collaborating with global teams to ensure successful product development and launch.

Responsibilities

Support automotive customers developing products based on Snapdragon Cockpit platforms.
Understand and analyze customer requirements and translate them into technical solutions.
Drive technical discussions with customers and internal engineering teams.
Debug and resolve complex software and system-level issues.
Perform root cause analysis using logs, source code, and system-level debugging tools.
Collaborate with global development teams to drive issue resolution and feature enablement.
Support product integration, validation, and commercialization activities.
Act as a trusted technical partner and advocate for customer success.

Requirements

Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.
5+ years of experience in embedded software, automotive systems, customer engineering, FAE, or related technical roles.
Strong programming skills in C with hands-on software development and debugging experience.
Solid understanding of embedded systems and operating systems such as Android, Linux, QNX, or RTOS.
Knowledge of automotive cockpit systems, infotainment, IVI, digital clusters, connectivity, or related technologies.
Experience with Git or other source code management systems, including branching, merging, code review, and change tracking.
Strong debugging, root cause analysis, and problem-solving skills.
Ability to analyze customer requirements and communicate effectively with both customers and engineering teams.
Native or business-level Japanese communication skills.
Business-level English communication skills.

Desired Qualifications

Experience with Snapdragon Automotive platforms or similar automotive SoCs.
Experience working with automotive OEMs or Tier-1 suppliers.
Knowledge of Android Automotive OS, virtualization, cybersecurity, AI/ML, or functional safety.
Experience with Gerrit, GitHub, GitLab, Jenkins, or CI/CD development environments.
Experience in a customer-facing engineering or FAE role.

Benefits

Qualcomm is an equal opportunity employer.
Qualcomm is committed to providing an accessible process for individuals with disabilities.
Qualcomm is committed to making our workplace accessible for individuals with disabilities.

Skills

CAndroidLinuxQNXRTOSGitPythonJava

#automotive#cockpit#snapdragon#software#embedded systems#customer engineering

About Qualcomm

Enabling a world where everyone and everything can be intelligently connected.

Enabling a world where everyone and everything can be intelligently connected.\n\n

See all open jobs at Qualcomm Read more about Qualcomm Website

Company

Qualcomm

Job Posted

2 weeks ago

Employment Type

Full Time

Work mode

On Site

Experience Level

Senior

Locations

Tokyo, Japan

Qualification

Bachelor

Applicants

Be an early applicant

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