Customer Engineer (Staff Engineer) – Automotive Cockpit
Automotive & Transport Services · Vehicle Service & Repair · Automotive Technician
In short
Qualcomm Japan seeks a Customer Engineer (Staff Engineer) to support automotive clients using Snapdragon Cockpit platforms. This customer-facing role involves understanding requirements, resolving technical challenges, and collaborating with global teams to ensure successful product development and launch.
Responsibilities
- Support automotive customers developing products based on Snapdragon Cockpit platforms.
- Understand and analyze customer requirements and translate them into technical solutions.
- Drive technical discussions with customers and internal engineering teams.
- Debug and resolve complex software and system-level issues.
- Perform root cause analysis using logs, source code, and system-level debugging tools.
- Collaborate with global development teams to drive issue resolution and feature enablement.
- Support product integration, validation, and commercialization activities.
- Act as a trusted technical partner and advocate for customer success.
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.
- 5+ years of experience in embedded software, automotive systems, customer engineering, FAE, or related technical roles.
- Strong programming skills in C with hands-on software development and debugging experience.
- Solid understanding of embedded systems and operating systems such as Android, Linux, QNX, or RTOS.
- Knowledge of automotive cockpit systems, infotainment, IVI, digital clusters, connectivity, or related technologies.
- Experience with Git or other source code management systems, including branching, merging, code review, and change tracking.
- Strong debugging, root cause analysis, and problem-solving skills.
- Ability to analyze customer requirements and communicate effectively with both customers and engineering teams.
- Native or business-level Japanese communication skills.
- Business-level English communication skills.
Desired Qualifications
- Experience with Snapdragon Automotive platforms or similar automotive SoCs.
- Experience working with automotive OEMs or Tier-1 suppliers.
- Knowledge of Android Automotive OS, virtualization, cybersecurity, AI/ML, or functional safety.
- Experience with Gerrit, GitHub, GitLab, Jenkins, or CI/CD development environments.
- Experience in a customer-facing engineering or FAE role.
Benefits
- Qualcomm is an equal opportunity employer.
- Qualcomm is committed to providing an accessible process for individuals with disabilities.
- Qualcomm is committed to making our workplace accessible for individuals with disabilities.
Skills
CAndroidLinuxQNXRTOSGitPythonJava
#automotive#cockpit#snapdragon#software#embedded systems#customer engineering
About Qualcomm
Enabling a world where everyone and everything can be intelligently connected.
Enabling a world where everyone and everything can be intelligently connected.\n\n
Company
QualcommJob Posted
2 weeks ago
Employment Type
Full Time
Work mode
On Site
Experience Level
Senior
Locations
Tokyo, Japan
Qualification
Bachelor
Applicants
Be an early applicant
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