Collections Specialist - Order to Cash

Finance, Banking & Legal · Accounting & Audit · Collections

In short

ABB is seeking a Collections Specialist to manage the end-to-end Order-to-Cash process, focusing on timely collections, dispute resolution, and cash flow optimization. This hybrid role offers a generous salary package and career development opportunities within a global organization.

Responsibilities

Manage the Order-to-Cash process across a portfolio of accounts.
Drive collections activities and follow up outstanding invoices.
Investigate and resolve disputes, deductions, and payment issues.
Negotiate payment arrangements and improve debt recovery outcomes.
Maintain collection worklists and prioritise activities effectively.
Handle customer queries, remittance advice, and invoice requests.
Perform account reconciliations and ensure accurate record keeping.
Build strong relationships with internal and external customers.
Work closely with stakeholders to resolve issues and optimise cash flow.
Ensure compliance with SOPs, policies, and controls.

Requirements

Experience in Accounts Receivable, Credit Control, Collections, or an Order-to-Cash environment.
Proven success managing high-volume collections in a corporate setting.
Strong problem-solving skills with the ability to resolve disputes and drive outcomes.
Customer-focused with excellent relationship management and communication skills.
Highly organised, detail-oriented, and able to manage competing priorities.
Strong numerical and reconciliation skills.
Proficient in Microsoft Office applications.
SAP experience highly regarded.
Exposure to CFIN or other modern collections platforms is advantageous.
Self-motivated team player who can work independently and collaboratively.

Benefits

Generous salary package.
Hybrid working model (2 days in the office).
Stable, supportive team with strong tenure.
Access to market-leading finance systems and technology.
Career development opportunities within a global organisation.

Skills

SAPMicrosoft OfficeAccounts ReceivableCredit ControlOrder-to-Cash

#collections#order to cash#accounts receivable#credit control

About ABB

We are a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future.

ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on more than 130 years of excellence, ABB’s ~105,000 employees are committed to driving innovations that accelerate industrial transformation. www.abb.com\nPrivacy notice & house rules: https://social.abb/social-media-information\n\nBefore applying for a job at ABB , please read our Fraud Warning:…

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