Cluster Manager , Quick Commerce

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

The Cluster Manager for Amazon Now is responsible for the complete operations of dark stores, focusing on building a network, delivering excellent quick commerce experiences, and managing cost efficiencies. Key responsibilities include ensuring a safe work environment, leading 3P fulfillment centers, managing quality and performance metrics, and driving process improvements and talent development.

Responsibilities

Ensure a safe work environment
Lead and supervise 3P run Micro Fulfillment Centers
Responsible for the overall Quality, Productivity and dark store performance
Appraise performance; resolve problems; and address staffing needs
Review work forecasts and determine productivity requirements
Ensuring Building heath and inventory metrics with best in class quality metrics
Collaborate with stakeholders and drive adoption of best practices
Proactively identify and lead process improvement initiatives
Learn and understand system interventions for order processing and implement new processes
Carryout resources planning periodically and remove capacity constraints
Ensure best practices in people management and accountable for compliance, Connections and scorecards
Manage People and team development
Create leaders and talent pipeline
Do cross functional and cross mile interfacing and take up for the best practices and initiatives

Requirements

1+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Desired Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Benefits

Inclusive culture
Workplace accommodation or adjustment during the application and hiring process

#Cluster Manager#Quick Commerce#Operations#Management#Fulfillment#Logistics

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