Automated Operations Engineer Graduate Program
Technology, Data & Digital · Software & Web Development · Software Engineering · Embedded Systems
In short
Ericsson is seeking fresh technical graduates for their Automated Operations Engineer Graduate Program in Riyadh. This 12-month contract role involves hands-on experience in network operations, monitoring, and maintenance, with a focus on ensuring service availability and customer satisfaction.
Responsibilities
- Monitor live mobile networks 24/7 to ensure prompt issue identification and resolution, including critical services.
- Coordinate, support, manage, and execute 1st Level proactive and reactive maintenance activities.
- Open and manage customer trouble tickets and process service orders using various operational systems.
- Initiate and support incident investigations through trend analysis of end-user performance and network faults.
- Actively participate in the development and implementation of new solutions.
Requirements
- Bachelor’s degree in Engineering (Telecommunications, Electrical, Software, or a related technical field).
- Understanding of telecommunication networks and network elements, or a strong passion for technology and 5G.
- Proficiency in English (spoken and written).
- Strong analytical and technical thinking skills.
- Ability to react quickly and communicate clearly and openly.
- Demonstrated problem-solving skills, curiosity, ambition, and perseverance.
- Willingness to collaborate, support others, and work as part of a team.
- Availability to work in rotational shifts, including day and night shifts.
Benefits
- 12-month contract.
- Rotational shift model, gaining hands-on experience across different operational areas.
- Opportunity to work with a global leader in communications technology.
- Freedom to think big and support to fulfill potential.
- Contribute to industry-leading solutions and shape the future of connectivity.
#Graduate Program#Network Operations#Telecommunications