Application Specialist
Manufacturing & Production · Production & Assembly · Manufacturing Engineering
In short
Dormer Pramet is seeking an Application Specialist in Shanghai/Jiangsu/Zhejiang for a 3-year temporary contract. The role involves providing end-customer support, enhancing product expertise, collaborating internally, and gathering competitive intelligence. This position requires a degree in Mechanical Engineering and strong channel/distributor management experience.
Responsibilities
- Provide comprehensive support to end customers within assigned segments and regions.
- Identify customer pain points and process requirements, delivering tailored solutions.
- Systematically enhance product and application expertise of internal and channel partner teams.
- Resolve complex technical application challenges to increase customer efficiency or reduce costs.
- Maintain communication with the global product team.
- Lead or participate in new product testing and validation.
- Collect and analyze competitor intelligence, including product specifications, pricing, and marketing activities.
- Transform findings into actionable insights for strategic adjustments and product positioning.
Requirements
- University/colleague degree in Mechanical or related field.
- Workable English (spoken and written).
- Very good technical understanding and product knowledge.
- Self-initiative and self-disciplined.
- Good interpersonal and communication skills.
- Strong channel/distributor management experience.
- Open-mindedness.
- Ability to work under pressure.
- Ability to frequently travel domestically.
Desired Qualifications
- Driving business success.
- Forging strong customer connections.
- Delivering solutions that make a difference.
- Passion for growth and a results-driven mindset.
Benefits
- Part of a diverse and inclusive workforce spread across more than 20 countries.
- Support from over a century of knowledge and expertise.
- Opportunities to grow and develop in chosen paths.
- Support in building a prosperous and sustainable industry.
#engineering#sales#technical support#product knowledge#channel management