Administrator - Monitoring Tools, Event Monitoring
Technology, Data & Digital · IT Infrastructure & Security · DevOps · Software Engineering
In short
Responsibilities
- Design, develop, test, and deploy automation solutions.
- Build scripts, workflows, and bots to automate repetitive tasks.
- Integrate enterprise tools and platforms to streamline operations.
- Manage and maintain automation platforms and operational tools.
- Perform tool upgrades, configuration changes, and health monitoring.
- Ensure tool availability and performance.
- Identify manual activities suitable for automation.
- Analyze existing workflows and recommend optimization opportunities.
- Drive continuous improvement initiatives.
- Create dashboards, reports, and automated alerts.
- Track operational KPIs and automation success metrics.
- Provide management reporting and insights.
- Integrate systems using APIs, web services, and automation platforms.
- Support data exchange between tools such as ServiceNow, Jira, Azure DevOps, AWS, and monitoring solutions.
- Develop custom utilities and enhancements.
- Troubleshoot automation failures and tool-related incidents.
- Perform root cause analysis and implement preventive fixes.
- Support production and business-critical environments.
- Validate automation workflows before deployment.
- Perform functional, integration, and regression testing.
- Ensure automation solutions meet business requirements.
- Maintain technical documentation, runbooks, and SOPs.
- Ensure compliance with security, audit, and change-management requirements.
- Create knowledge articles for support teams.
- Work with operations, infrastructure, application, and business teams.
- Gather automation requirements and translate them into technical solutions.
- Provide user training and tool support.
Requirements
- Experience with Automation tools such as UiPath, Power Automate, Automation Anywhere, Ansible.
- Experience with ITSM tools like ServiceNow, Remedy.
- Experience with Monitoring tools such as Splunk, Dynatrace, SolarWinds, Grafana.
- Experience with DevOps tools like Azure DevOps, Jenkins, GitHub.
- Experience with Cloud platforms such as Azure, AWS.
- Proficiency in Scripting languages: PowerShell, Python, Bash, SQL.
- Experience with Collaboration tools: Jira, Confluence, Teams.
- Knowledge of integrating systems using APIs and web services.
Desired Qualifications
- General industry responsibility; not sourced from enterprise data.
- Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.
Benefits
- Opportunity to supercharge your potential, career, and spark.
- Work at a place that puts its people first.
- Join a global technology company with over 230,000 employees across 60 countries.
- Deliver industry-leading capabilities in digital, engineering, cloud, and AI.
Skills
About HCLTech
Supercharging progress through technology and innovation
HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…
Company
HCLTechJob Posted
2 hours ago
Employment Type
Full Time
Work mode
On Site
Experience Level
Associate
Locations
Lucknow, India
Applicants
Be an early applicant