The Job

Administrator - Azure DevOps, Terraform

Technology, Data & Digital · IT Infrastructure & Security · DevOps · Cloud Engineering

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In short

The Azure Support Administrator ensures smooth operations by resolving technical issues, providing on-call support, and conducting root cause analyses. This role focuses on implementing Infrastructure as Code practices using Terraform and Azure services, aiming for high customer satisfaction.

Responsibilities

  • Implement Infrastructure as Code practices using Terraform and Azure.
  • Provide on-call support, perform root cause analysis, and troubleshoot using Azure Kubernetes and Windows Azure IaaS.
  • Update and manage the knowledge base, train new analysts, and coach team members.
  • Resolve support tickets within Service Level Agreements (SLAs) using IaC principles with Terraform and Azure services.
  • Maintain positive customer experience and high Customer Satisfaction (CSAT) ratings.

Requirements

  • Proficient in Infrastructure as Code (IaC) using Terraform.
  • Solid understanding of Windows Azure IaaS and PaaS services.
  • Experience with Azure Kubernetes for container orchestration.
  • Strong problem-solving skills and ability to perform root cause analysis.
  • Familiarity with customer support best practices and ticketing systems.

Desired Qualifications

  • Microsoft Certified: Azure Administrator Associate (Optional but valuable).
#Azure#DevOps#Terraform#IaaS#PaaS#Kubernetes#Cloud
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Company

HCLTech

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Achampet, India

Applicants

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