Account Manager, US AVS, Paid Selling Partner Services

Logistics, Sales & Operations · Sales & Business Development · Account Management · Digital Marketing

In short

Amazon Vendor Services (AVS) seeks a customer-centric Account Manager to manage key vendor partners, driving their business growth on Amazon through strategic planning, deal analysis, and operational oversight. This role requires a minimum of 2 years of experience in digital advertising and client-facing roles, sales or account management, and proficiency with Excel, with a focus on data analysis to improve vendor performance and customer experience.

Responsibilities

Establish long term partnerships with key vendor partners.
Partner with the Retail Category Team to build communication channels, set expectations, provide status updates, and manage vendor growth plans.
Build and execute a joint business plan that delivers on key business opportunities and relevant KPIs for vendors and Amazon.
Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience.
Conduct regular business reviews with vendors, highlighting business metric performance and building action plans.
Conceive, create and analyze a wide range of deal activities to grow vendor traffic, brand awareness, customer conversion, and revenue on Amazon.
Oversee operational aspects of the vendor’s business with Amazon, including root cause analysis of issues and opportunities.

Requirements

2+ years of digital advertising and client facing roles experience
2+ years of sales or account management experience
Experience with Excel
Experience analyzing data and best practices to assess performance drivers

Desired Qualifications

Experience analyzing key open issues and resolution metrics for each of the managed accounts
Experience in relationship management within technology, start-ups, or SaaS Platforms

Benefits

Inclusive culture empowers Amazonians to deliver the best results for our customers.

Skills

Digital advertisingExcelSalesAccount ManagementData Analysis

#Account Management#Sales#Advertising

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