Account Manager

Logistics, Sales & Operations · Sales & Business Development · Account Management · Sales Management · Enterprise Sales

In short

Ericsson seeks an Account Manager in Mexico City to drive business growth and strengthen customer relationships in the telecommunications industry. Responsibilities include developing account strategies, managing sales opportunities, and collaborating with cross-functional teams to deliver value and achieve business objectives.

Responsibilities

Develop and maintain strong relationships with key customer stakeholders and decision-makers.
Drive profitable business growth by identifying, developing, and converting new and existing opportunities.
Understand customer business priorities and align Ericsson solutions to support their strategic objectives.
Lead commercial discussions, including value positioning, business case development, negotiations, and contract management.
Build and maintain a healthy sales pipeline across products, solutions, and services.
Collaborate with technical, delivery, finance, legal, and solution teams to develop competitive and customer-focused proposals.
Monitor market trends, customer challenges, and competitive activities to identify growth opportunities.
Support customer success by ensuring delivered solutions generate measurable business value.
Contribute to account planning and long-term business development strategies.

Requirements

Experience in Account Management, Sales, Business Development, or Customer Engagement roles.
Strong understanding of the Telecommunications, ICT, or Technology industry.
Proven ability to build trusted relationships with customers and senior stakeholders.
Experience managing complex sales opportunities and commercial negotiations.
Strong business acumen and customer-focused mindset.
Ability to identify customer needs and translate them into value-based solutions.
Excellent communication, presentation, and stakeholder management skills.
Strategic thinking combined with strong execution and results orientation.
Ability to work effectively in cross-functional and multicultural environments.
Fluent English, both written and spoken.

Benefits

Outstanding opportunity to use your skills and imagination.
Build solutions never seen before to some of the world's toughest problems.
Be challenged, but not alone.
Join a team of diverse innovators.
Certified as a Great Place to Work® in Mexico.

Skills

Account ManagementSalesBusiness DevelopmentCustomer EngagementTelecommunicationsICTTechnologyNegotiationsEnglish

#Account Management#Business Development#B2B#Sales#Management

About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

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