Vendor Enablement E2E Mentor

Technology, Data & Digital · Software & Web Development · Software Engineering

In short

We are looking for a Vendor Enablement E2E Mentor to support our field operations strategy by enabling Authorized Service Providers (ASPs) to manage activities across the full delivery lifecycle. You will provide technical guidance, coaching, and operational support to strengthen ASP capabilities, ensure delivery quality, maintain compliance and governance, and resolve operational issues proactively.

Responsibilities

Enable ASPs to manage end-to-end delivery, from planning and readiness through execution, closure, and handover.
Provide technical guidance, mentoring, coaching, and operational support to ASP teams.
Ensure consistent adoption of Ericsson processes, tools, governance requirements, and delivery standards.
Monitor field execution and reinforce quality, safety, and compliance standards.
Identify and address delivery gaps, recurring issues, and operational escalations.
Support ASP teams in solving technical and operational challenges.
Conduct technical site surveys and review Technical Site Survey Reports (TSSRs).
Support site surveying, planning, installation, commissioning, troubleshooting, and acceptance activities.
Review technical drawings, Bills of Quantities (BoQs), and site documentation.
Monitor project KPIs, maintain delivery tracking, and prepare reports and presentations.
Contribute to a sustainable and scalable ASP enablement model.

Requirements

Bachelor’s degree in Telecommunications, Engineering, Business Administration, or a related field.
5-10 years of experience in GSM field operations, telecom project coordination, mentoring, or operations support.
Strong knowledge of RAN technologies and equipment across 2G, 3G, 4G, and 5G.
Hands-on experience with RBS 6000 installation, script loading, alarm clearance, and fault management.
Knowledge of RF installation, testing, troubleshooting, and site acceptance activities.
Experience in technical site surveys, site planning, civil quality, and telecom installation standards.
Basic software commissioning, integration, and troubleshooting knowledge.
Knowledge of transmission technologies, including microwave and fiber networks.
Experience with Mini-Link solutions, microwave configurations, VLANs, XPIC, and E-Band technologies.
Knowledge of power systems, including DC systems, rectifiers, and batteries.
Ability to read and interpret technical drawings, BoQs, and site connections.
Strong understanding of EHS regulations and compliance requirements.
Experience with audits, inspections, KPI tracking, reporting, and governance activities.
Proficiency in Microsoft Excel, PowerPoint, and project management tools such as MS Project or Primavera.
Strong communication, presentation, coordination, and problem-solving skills.
Leadership capability and the ability to work effectively both independently and within teams.
A proactive mindset, attention to detail, adaptability, responsiveness, and a commitment to continuous learning.
Ability to work under pressure and meet project deadlines.

Benefits

Outstanding opportunity to use your skills and imagination to push the boundaries of what’s possible.
Build solutions never seen before to some of the world’s toughest problems.
Be challenged, but not alone.
Join a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Skills

GSMRBS 6000MicrowaveExcelPowerPointMS ProjectPrimavera

#field operations#telecom#ASPs#delivery lifecycle#technical guidance#coaching#operational support#quality#compliance#governance#RAN technologies#site surveys#installation#commissioning#troubleshooting#acceptance#KPIs#EHS

About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

See all open jobs at Ericsson Read more about Ericsson Website