Transportation and Logistics Technician

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

Transcom seeks a Transportation & Logistics Agent in Lac, Tunisia, to manage transport providers, coordinate client and employee transport, and ensure fleet safety and compliance. This role offers a flexible schedule and growth opportunities in an international environment.

Responsibilities

Manage Transportation Providers: Coordinate, schedule, and oversee third-party transport vendors, contracts, and service level agreements (SLAs).
Coordinate Client & Executive Transport: Organize smooth, reliable, and punctual ground transportation for visiting clients, external partners, and VIP guests.
Oversee Employee Transport Services: Manage daily employee shuttle schedules, commuter routes, and site-to-site transit solutions.
Monitor Logistics & Fleet Schedules: Track routes, resolve transit disruptions, and address service issues directly with transport vendors.
Ensure Fleet Safety & Compliance: Enforce compliance with transport safety standards, driver policies, and local road regulations.

Requirements

Proven experience in fleet management, transit coordination, logistics, or vendor management.
Strong knowledge of local transport networks, vendor dispatch management, and commuter planning.
Minimum studies: High school diploma or Technical certificate (Bachelor’s degree in Logistics or Business Administration is a plus).
Strong organizational, time-management, and problem-solving skills with the ability to handle live route adjustments independently.
Proficiency in English.
Core competencies including strong vendor communication, client-service orientation, and a focus on passenger safety.
Positive attitude towards interpersonal dealings and the ability to remain calm and decisive under pressure.

Desired Qualifications

Bachelor’s degree in Logistics or Business Administration is a plus.

Benefits

International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one.
Continuous development through our internal learning platforms and external training.
Endless growth opportunities: 90% of our managers and leaders started their careers with us.
Modern and comfortable office and relaxing spaces to take a break.
Flexible work schedule and life-work balance.

Skills

Fleet managementLogisticsVendor managementLogistics managementCommuter planningPassenger safety

#Transportation#Logistics#Facilities and Security

About Transcom

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs…

See all open jobs at Transcom Read more about Transcom Website