Technical Training Coordinator
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Process Improvement
In short
Atlas Copco seeks a Technical Training Coordinator to design, deliver, and improve technical training programs for their Service Division. This hybrid role involves both training facilitation and hands-on Field Service Engineering tasks, including equipment installation and troubleshooting, to ensure employees are well-prepared to support customers.
Responsibilities
- Coordinate and deliver technical training sessions for Service Division employees.
- Develop and maintain training content, materials, and simulation exercises.
- Facilitate classroom and hands-on instruction using Atlas Copco tools and systems.
- Partner with leadership to identify learning needs and align training with business priorities.
- Conduct training needs analyses to identify skill gaps and opportunities for improvement.
- Manage the training schedule, records, and system of accountability (Process Control).
- Collect and evaluate feedback from participants to continuously improve training effectiveness.
- Use learning management systems (LMS) to track and measure development progress.
- Support Field Service operations when not conducting training, including equipment installation, commissioning, and troubleshooting.
- Provide technical support and service to customers in production environments.
- Document activities, report findings, and recommend improvements.
Requirements
- At least 3 years of experience as a Training Coordinator, Trainer, or Technical Instructor within manufacturing or a service-oriented environment.
- Working knowledge of wireless tools, networking, and Bluetooth connectivity.
- Proven mechanical and/or electrical aptitude, with hands-on field experience preferred.
- Familiarity with Programmable Logic Controllers (PLCs), Ladder Logic, and troubleshooting techniques.
- Strong communication and facilitation skills; able to simplify complex topics for diverse audiences.
- Understanding of instructional design principles and learning management systems.
- Demonstrated ability to plan, execute, and evaluate full training cycles.
- Collaborative mindset and commitment to continuous learning and improvement.
Benefits
- Opportunities for growth, training, and career advancement.
- Medical, Dental, Vision, Disability, Life, and more.
- 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
- Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available.
- Paid Maternity & Paternity Leave.
- Gym, Education, and Health Reimbursements.
- An inclusive environment that celebrates innovation, teamwork, and diversity.
#Service#Training#Technical Support#Manufacturing#Field Service