JOB DESCRIPTION

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Technical Program Manager III

Expedia Corporate IT is responsible for supporting the day-to-day productivity technology for our global workforce. We are passionate about enabling employees to work from anywhere and have a seamless experience collaborating with their teams. Our tools also encompass assistive technologies that provide better access for employees with disabilities. Our team is looking for an experienced Technical Program Manager who can support the Collaboration & Accessibility tools team.

In this role, you will be responsible for driving the planning, development, implementation, and continuous improvement of core collaboration and accessibility tools. You will collaborate with engineers and business partners to define, track, and deliver product enhancements and critical tooling for our workforce. You will be a go-to expert for standard assistive tools that enable users of all abilities to do their job effectively, while also driving improvements to the holistic collaboration experience.

What you’ll do:

Manage the backlog and prioritization of work for 1-2 delivery teams, driving refinement and planning ceremonies

Manage and improve a comprehensive strategy for accessibility tooling, identifying gaps and supporting ad-hoc employee support needs

Stay current with accessibility guidelines, regulations and emerging employee needs

Support ad hoc user escalations on assistive technologies and manage bugs/issues to resolution

Document and communicate best practices across product portfolio to enable users

Keep relevant stakeholders informed of progress toward or changes to task timing that impacts the delivery schedule

Lead Agile Release Planning sessions where multiple groups come together to plan their next few sprints while mapping out dependencies

Maintains program/project documentation and corresponding meetings as needed

Track issues and mitigation plans for risk management

Bring clarity and structure to technical, ambiguous projects with minimal supervision

Define and measure key performance indicators for core products and services

Who you are:

Demonstrated 5+ years of experience in technical program management, using agile scrum and SaaS technologies

Familiarity with assistive technologies such as screen readers, text editors, audio devices

Experience with supporting SaaS technologies (Microsoft 365, Slack)

Ability to create routine technical communication materials (e.g., policies & procedures, guidelines, presentations, messages)

Understand the needs of the different audience groups, adapting storytelling skills to achieve outcomes and success from your communications

Excellent interpersonal skills, with the ability to collaborate effectively across teams and convey complex accessibility concepts to technical and non-technical stakeholders

Empathetic and curious individual who champions for users with disabilities and identifies creative solutions to improve team collaboration

Ability to independently execute tasks and/or provide data to support implementation of holistic solutions that forge linkages between structure, people, process and technology

Someone who is pragmatic, and always finding ways to simplify processes

Bachelor's or Master’s Degree in Business, Computer Science, Engineering or related field; or equivalent related professional experience

Certified Scrum Master or Certified Technical Program Manager credentials

#LI-KW3

The total cash range for this position in Austin is $128,500 to $180,000. Employees in this role have the potential to increase their pay up to $205,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Seattle is $128,500.00 to $180,000.00. Employees in this role have the potential to increase their pay up to $205,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.