Technical Manager
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Process Improvement
In short
Seco is seeking a Technical Manager in Subang Jaya, Malaysia, to lead technical support and develop customer-focused solutions in the metal cutting tools industry. This role involves analyzing customer needs, resolving machining issues, conducting application testing, and providing training, reporting to the Sales Manager.
Responsibilities
- Provide timely technical support and solutions to product-related inquiries.
- Analyze customer technical requirements and recommend tailored machining solutions.
- Resolve complex machining issues and offer practical technical advice.
- Conduct trials and testing for new and existing products on customer applications.
- Provide feedback on technical aspects of tools and systems for product improvement.
- Manage cost-saving initiatives and tool management programs.
- Facilitate technical workshops, seminars, and training sessions.
Requirements
- 5–8 years of experience in the metal cutting tools or CNC machining industry.
- Proven track record in production engineering or machining operations.
- Comprehensive knowledge of CNC programming and modern machining technologies.
- Familiarity with tooling systems for aerospace, automotive, or general engineering industries is a plus.
- Understanding of CAD/CAM software and basic GD&T.
- Experience in conducting technical consultations and resolving customer challenges.
- Strong analytical skills.
- Proficiency in managing technical projects.
- Knowledge of inventory management systems and data-driven process improvements.
- Working knowledge of Microsoft Office 365 and related technical tools.
- Excellent communication, problem-solving, and leadership skills.
- A proactive and customer-centric mindset.
Desired Qualifications
- Experience in the Aerospace manufacturing industry or Component Engineered Tooling (CET) projects is an advantage.
- Familiarity with cost-reduction initiatives and tool lifecycle management programs.
Benefits
- An opportunity to work in a dynamic and innovative environment.
- Work with a leading company in the machining and metal cutting tools industry.
#metal cutting#machining#technical support#customer solutions#CNC